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Argosy Inreases Product Velocity and Revenues For National Real Estate Investment Trust

Situation:
This client is a large Real Estate Investment Trust. They use compliance documents and sourced branded items from inventory to increase participation in the REIT, which results in greater revenues. A faster, more user-friendly solution had to be developed in this competitive market.

Challenge:
The client had no frame of reference for this program. New technology would need to be presented, sold within and then without.

Solution:

• Our Houston based Production/Fulfillment Center and the Argosy Team embarked on a detailed discovery process. With the willingness of NG/PP corporate to modify Argosy's custom code to create a custom interface for integration with Salesforce.com, the client's Customer Relationship Management software and on-line ordering tool, Argosy would facilitate the needed changes in the client's service model.
• The Argosy Team requested and was supplied vital order data from which a Scope of Work could be written.
• With the agreed upon SOW in hand, a pricing proposal, detailed transition plan and implementation schedule was presented.
• After extensive beta-testing, the installation was completed and operating within the 90 day window dictated by the customer.
• Based on the on-going business, informal reviews the company conducts and a recent renewal of the two-year contract, the program is very successful.